What payment methods do you accept?

We accept all credit and debit cards through Stripe. Stripe is an extremely secure online payment processor that is trusted by thousands of businesses around the world. It is similar to PayPal, Google Pay and Apple Pay. We use it so you can feel safe while purchasing from our website. Of cours...

What is Stripe?

Stripe is a global online payment processor that we use to manage all payments on our website. Stripe is trusted by thousands of businesses around the world and is similar to PayPal, Google Pay and Apple Pay. We use it so you can feel safe while making purchases online. Remember, Stripe stands ov...

Why do you use Stripe and not PayPal?

PayPal and Stripe are the most popular payment gateways online and after a lot of research, we chose Stripe. We do not use PayPal because it requires you to have a PayPal account and not everyone has one, the set up can take time and you can’t use it straight away. Our company is all about mak...

Is there a charge for using certain cards for payment?

There are no additional charges when you pay via Stripe. Any charges incurred will be billed to us here at Uccello Designs so that you are only paying what is needed for your order, regardless of what you order. Should you have any issues or questions, please do not hesitate to contact our Custom...

Are my payment and card details safe and secure?

At Uccello Designs, we take payments via Stripe. Stripe is a global online payment processor that is trusted by thousands of businesses around the world. All transactions are SSL (Secure Socket Layer) protected. This means that your information is securely transmitted during the payment process...

Do you charge for delivery?

Every product or spare part purchased from our website comes with free delivery. We are all about making lives easier and do not want you to worry about hidden fees. Should you ever need to return your Uccello order or its parts to us, we cover the delivery costs too. If there is a need to ret...

When do you take payment?

Once you have added your Uccello Kettle to your shopping cart and entered your billing and delivery information, you will be prompted to enter your debit/credit card details. After you have entered the debit/credit card details, please press the “Place Order” button and that is when the payment w...

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The owner of this website has made a commitment to accessibility and inclusion, please report any problems that you encounter using the contact form on this website. This site uses the WP ADA Compliance Check plugin to enhance accessibility.
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