We offer a 7-day 'Change of Mind' policy. This means, that for whatever reason, you feel your product does not fit your needs and you wish to return it, we first will need to establish that it isn’t damaged so we can process the return.
This can be done by contacting Cathriona at our Customer Car...
In the unlikely event that your order is broken/faulty, you can return it by contacting our Customer Care Team. Once the issue is determined we will let you know if you should discard your order or post it back to us for investigation.
Should you be asked to post it back, we will create and pay f...
Should your order or any of its parts need an inspection, our Customer Care Team will create a shipping label and send it to you via email. All you will need to do is print the label, stick it on the box and post it back to us.
Our customer care team will then send out the replacement part or a c...
