Where can I purchase the Uccello Kettle?

You can purchase the Uccello Kettle direct from our website by clicking here. It is $89 (including sales tax), has a 2-year warranty guarantee, and comes with free delivery. There are no further charges. We have a step-by-step tutorial here if you would like an easy guide through the purchasin...

How can I purchase the Uccello Kettle on the website?

For assistance in purchasing the Uccello Kettle, please feel free to follow the step-by-step guide below: Getting to the shop page: From our home page you can hover over the 'shop' tab in our menu. You will see a dropdown menu appear with a list of our products. Click on the 'Uccello Kettle...

Can I order the Uccello Kettle over the phone?

We currently do not offer an 'order over the phone' service. We do work hard to provide an easily accessible, safe, and secure experience when purchasing on our website. Remember, you can never purchase by accident by clicking buttons on our website. Feel safe to browse until you are content and ...

How do I apply my discount code when I buy the Uccello Kettle?

When applying your discount code for your Uccello Kettle order, the first opportunity you will have will be in your cart. Once in the cart, you will see a text box directly under the image of the Uccello Kettle. Applying your discount code in the cart: Type your discount code into the allocate...

How do I know that my Uccello Kettle order went through?

You will know your Uccello Kettle order has been successful once you have reached our 'thank you' page. Our thank you page looks like this.     We will also send you a confirmation email with your very own unique order number and your confirmation email will look very similar to this: ...

Why won’t my Uccello Kettle order go through?

We do understand that things can go wrong sometimes. To help you resolve this, here are a few reasons why your Uccello Kettle order may not have been successful: Incorrect debit/credit card details: If you have made any wrong entries or have submitted the wrong information, then your purchase o...

How can I change/cancel my Uccello Kettle order?

To make changes to your Uccello Kettle order or to cancel it, you can reply to the 'Order Confirmation' email that you would have received after your purchase with your order number and tell us what you would like to change or amend. Alternatively, you can email our sales team direct on sales@ucc...

How can I change the delivery address on my Uccello Kettle order?

If you would like to change the delivery address for your Uccello Kettle order, please contact our Sales Team directly. You can do this by responding to the 'Order Confirmation' email you received directly after you purchased on our website, or you can email them direct on sales@uccellodesigns.com. ...

Can I request that my Uccello Kettle order be left with my neighbor?

If you would like your Uccello Kettle to be left with a neighbor here are some options: You can input your neighbor’s address as the shipping address. Alternatively, you can leave a note in the note section when purchasing on our website and we will forward this note to our couriers. ...

Why we need ZIP Code & phone number when you order your Uccello Kettle

At the checkout stage of your purchase on our website, we ask you for your ZIP Code and phone number. Why we need your ZIP Code: ZIP Codes indicate the post office/delivery area where your order will be sent for sorting before delivery. To ensure the fastest delivery possible please include your Z...

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