Can I request that my order be left with my neighbor?

If you would like your order to be left with a neighbor here are some options: You can input your neighbor’s address as the shipping address. Alternatively, you can leave a note in the note section when purchasing on our website and we will forward this note to our couriers.     ...

Who will deliver my order?

We use An Post to deliver to the USA and Canada. Once dispatched, orders generally take up to 7 working days to be delivered. Of course, if you have any questions about this, please feel free to contact our Customer Care Team.

How long will it take to deliver my order?

After you order directly from our website. Your order will be dispatched from our distributors within 1-2 working days. It can then take up to 7 working days to be delivered throughout the USA and Canada. However, the delivery may take longer during holiday seasons. If you have any further querie...

Why can I not use a PO Box as my delivery address?

Our couriers cannot deliver to a PO Box as they are too small to hold packages. This means that your Uccello Kettle order will be sent back to us. Therefore, please only use a residential/street address when you order from our website.

Why do you need my Zip Code and phone number for my order?

Why we need your ZIP Code: ZIP Codes indicate the post office/delivery area where your order will be sent for sorting before delivery. To ensure the fastest delivery possible please include your ZIP Code with your order. Why we need your phone number: We need your phone number so that our courier...

Why is my discount code not working?

Discount codes on our website are not case-sensitive. This means when you enter your discount code, you don’t need to worry about upper-case or lower-case letters. For example, if you were to type your discount code like this ‘’UccelloDesigns’’, ‘’UCCELLODESIGNS’’ or like this ‘’uccellodesigns’’ ...

How can I purchase on the Uccello Designs Website?

To purchase your daily living aid (the Uccello Kettle) on our website, please feel free to follow the step-by-step guide below: Getting to the shop page From our home page you can hover over the 'shop' tab in our menu.  You will see a dropdown menu appear with a list of our products. Click ...

To use this tool, you will need to highlight the text and click play to activate the speech tool

To use this tool, you will need to highlight the text and click play to activate the speech tool

How can I help you today?

Accessibility Tool

The owner of this website has made a commitment to accessibility and inclusion, please report any problems that you encounter using the contact form on this website. This site uses the WP ADA Compliance Check plugin to enhance accessibility.
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